I would call it a law of nature. It is a general and fundamental description of how the universe works, that we believe (based on evidence) to be true.
For example, the Second Law of Thermodynamics states that entropy of closed systems does not increase on average. We have models of the universe in which we can prove the second law. But they are just models. One cannot prove that it is true or false about the actual universe. One can only try to find experimental evidence that refutes it, and fail. The same things are true for Church-Turing.
Another similar phenomenon also considered "laws" are things like Zipf's Law, i.e. an empirical statement about the world that seems to hold wherever we look so far.
Background: the Church-Turing thesis is the statement that anything that can be computed, can be computed by a Turing machine. The Turing machine is a formal mathematical model, so what it computes is well defined. However, "anything that can be computed" is not mathematically well-defined. For any particular model of computation one proposes - lambda calculus, mu-recursive functions, etc. - one can prove whether it is equivalent in power to Turing machines or not. But since "can be computed" isn't mathematically formalizable, Church-Turing can never be formally proven or disproven.
In fact, "can be computed" must be a statement about the physics of this universe. Because we can define physics under which Church-Turing is false, e.g. hypercomputation, but this universe doesn't satisfy them. It is also probably mathematically possible to define models of computation that are more powerful than Turing machines, but where it's not clear whether they can be physically implemented. For example, it isn't obvious that the unbounded minimization operator from mu-recursive functions is physically implementable (however, it is and they turn out to be equivalent to TMs).
We could falsify Church-Turing (rather than disprove it) if we proposed a formalized mathematical model of computation and: (a) proved that it was more powerful than a Turing machine, (b) showed that it could be physically implemented consistent with known laws of physics, and ideally (c) experimentally demonstrated this implementation.